777naga Privacy Policy — Your Data, Your Rights

This Privacy Policy describes how 777naga ("777naga", "we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the 777naga online gaming platform at https://777naga.app and through the 777naga mobile application.

We understand that privacy matters deeply to our players in Bangladesh. When you trust 777naga with your personal information, we take that responsibility seriously. This policy is written in plain language so you know exactly what happens to your data — no confusing legal jargon, no hidden surprises.

By registering a 777naga account or using our platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not register or continue using the platform. You can contact us at any time at [email protected] with questions about your privacy.

777naga collects personal data in three ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from third-party payment processors.

777naga does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required for identity verification purposes and with your explicit consent.

777naga uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your 777naga account without your explicit consent.

• Account management: Creating and maintaining your 777naga account, verifying your identity, and keeping your account secure.
• Payment processing: Processing deposits and withdrawals through bKash, Nagad, and Rocket, and maintaining accurate financial records.
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and abuse of the platform.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and applying player protection measures where appropriate.
• Customer support: Responding to your queries, resolving disputes, and improving our support service.
• Platform improvement: Analysing aggregated, anonymised usage data to improve game performance, platform stability, and user experience.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including responding to lawful requests from regulatory authorities.
• Communications: Sending you important account notifications, security alerts, and — where you have opted in — promotional offers from 777naga.

777naga processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations to you under the 777naga Terms and Conditions — including account management, payment processing, and game operation.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and responses to lawful regulatory requests.
• Legitimate interests: Processing carried out for 777naga's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

777naga does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently regulated.
• Identity verification providers: Where identity verification is required, we may share your name, date of birth, and ID document details with a third-party verification service. These providers are contractually bound to use your data only for verification purposes.
• Regulatory and law enforcement authorities: 777naga will disclose personal data to competent authorities where required by law, court order, or regulatory requirement. We will notify you of such disclosures where legally permitted to do so.
• Service providers: We work with trusted technology providers for hosting, analytics, and customer support. All service providers are bound by data processing agreements that restrict how they may use your data.
• Business transfers: In the event of a merger, acquisition, or sale of 777naga's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

777naga uses cookies and similar tracking technologies on our website and mobile application. Cookies are small text files stored on your device that help us provide a better experience and keep the platform running smoothly.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of the platform.
• Preference cookies: Remember your settings and preferences, such as your preferred language and notification settings, so you don't have to set them every time you visit.
• Analytics cookies: Help us understand how players navigate the platform — which games are most popular, where players encounter difficulties, and how long sessions typically last. This data is aggregated and anonymised.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 777naga platform. For mobile app users, cookie-equivalent tracking can be managed through your device's app privacy settings.

777naga implements robust technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security practices include:

• Encryption: All data transmitted between your device and 777naga servers is encrypted using TLS 1.2 or higher. Sensitive data stored in our databases is encrypted at rest.
• Access controls: Access to personal data is restricted to authorised 777naga staff on a need-to-know basis. All access is logged and subject to regular audit.
• Infrastructure security: Our servers are hosted in secure data centres with physical access controls, redundant power, and continuous monitoring.
• Regular testing: We conduct regular vulnerability assessments and penetration testing to identify and address security weaknesses before they can be exploited.
• Incident response: 777naga maintains a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you promptly in accordance with applicable legal requirements.

While 777naga takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your credentials, and contact us immediately if you suspect unauthorised access to your account.

777naga retains your personal data for as long as your account is active and for a period of 5 years after account closure. This retention period is required to meet our financial record-keeping obligations, support fraud investigations, and respond to regulatory inquiries.

Specific retention periods by data category:

• Account and registration data: Duration of account plus 5 years after closure.
• Transaction records: 7 years from the date of each transaction, as required for financial compliance.
• Identity verification documents: Duration of account plus 5 years, or longer if required by applicable law.
• Support communications: 3 years from the date of the last communication.
• Technical and analytics data: Up to 24 months in identifiable form; may be retained longer in anonymised, aggregated form.

After the applicable retention period, your personal data is securely deleted or irreversibly anonymised. You may request early deletion of your data by contacting [email protected], subject to our legal obligations to retain certain records.

As a 777naga player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all data rights requests within 30 days.

• Right of access: You can request a copy of all personal data 777naga holds about you, along with information about how it is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You can request that we limit how we use your data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to object: You can object to processing of your personal data based on legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

777naga is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.

If 777naga becomes aware that personal data has been collected from a person under 18, we will immediately close the account, delete the data, and return any deposits made. Parents or guardians who believe a minor has registered on 777naga should contact us immediately at [email protected].

We encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. For more information on protecting young people from online gambling, please visit our Responsible Gaming page.

777naga may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via the contact details on their account at least 7 days before the changes take effect.

The most current version of this Privacy Policy will always be available at https://777naga.app/privacy-policy. The "Last updated" date at the top of this page shows when the policy was most recently revised. Your continued use of 777naga after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you disagree with any changes to this Privacy Policy, you may request account closure by contacting [email protected]. We will process your request and handle your remaining data in accordance with the version of the policy in effect at the time of your request.

If you have any questions, concerns, or requests relating to this Privacy Policy or how 777naga handles your personal data, please get in touch with our support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on any page of the 777naga platform
• Response time: Data-related email queries are responded to within 30 days; general support queries within 24 hours

Our support team includes Bangla-speaking agents available around the clock. You are welcome to contact us in English or Bangla — whichever feels more comfortable. For data rights requests specifically, please use the subject line "Data Rights Request" so we can route your query to the right team quickly.